Shipping policy

At SkyDyeing, we aim to provide you with a smooth and reliable shipping experience. This Shipping Policy outlines the details regarding how we handle orders, shipping, and delivery.

1. Shipping Methods

We offer a variety of shipping methods to suit your needs. The available options will be displayed during the checkout process. Shipping costs and estimated delivery times will vary depending on the selected method, destination, and product availability.

2. Order Processing Time

Orders are processed within 1–3 business days of receiving the order, excluding weekends and public holidays. After processing, orders will be shipped according to the selected shipping method. If there are any delays in processing your order, we will notify you promptly.

3. Shipping Fees

Shipping fees are calculated based on the destination, weight, size of the package, and the shipping method chosen at checkout. These fees will be clearly displayed before you complete your order. For certain promotions, we may offer free shipping on orders above a minimum amount, which will be communicated during checkout.

4. Delivery Times

Delivery times depend on the shipping method you choose and your location. Estimated delivery times will be provided at checkout, but please note that these are estimates and actual delivery times may vary.

  • Domestic Orders: Delivery typically takes 3–7 business days for orders within India.
  • International Orders: Delivery times may vary based on the destination country and customs clearance. Typical international orders may take 7–15 business days.

Please note that delivery times may be affected by external factors such as weather, customs, or carrier delays.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with tracking details. You can use the tracking number provided to monitor the progress of your shipment.

6. Shipping Restrictions

We currently offer shipping to USA. However, some items may be restricted from shipping to certain locations due to local regulations or other limitations. If you are located in a restricted region, we will notify you before processing your order.

7. Delivery Issues and Delays

While we strive to ensure timely delivery, we are not responsible for delays caused by third-party carriers or customs processing. If your order is delayed, we recommend contacting the carrier directly using the tracking information provided. In the event of a lost or damaged package, please reach out to us at care.skydyeing@gmail.com for assistance.

8. Address Accuracy

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for orders that are delayed or lost due to incorrect or incomplete shipping information. If you notice an error in your address after placing the order, please contact us immediately at care.skydyeing@gmail.com, and we will do our best to make the necessary corrections before shipping.

9. International Shipping and Customs

For international orders, please be aware that:

  • Customs duties, taxes, and any other charges may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the price of the product or shipping fees.
  • Customs regulations vary by country, and we cannot guarantee the processing time for customs clearance. Any customs delays are beyond our control.

10. Return Shipping

If you need to return an item, the return shipping cost is generally the responsibility of the customer, unless the return is due to an error on our part (e.g., defective or incorrect product). Please refer to our Return and Refund Policy for more details on how to return an item.

11. Contact Us

If you have any questions or concerns about shipping or need assistance with your order, please contact us at:

SkyDyeing
Email: care.skydyeing@gmail.com
Address: 35, Mangal Vihar Klyan Pura, Sanganer, Rajasthan
Trade Name: Avni Enterprises